The role of a manager in a business today is increasingly changing. In the past, a manager was charged with the responsibility of staffing, directing, planning and budgeting. However, with the ever dynamic business environment, the manager’s scope of management is much wider. They are supposed to go out of their way to ensure that their businesses are well planned in order to remain competitive and relevant in their industries of operations. It is important to note that in the past, many organizations did not understand the importance of separation of management from ownership.
This was a result of the low competition in the industry and many business people opted to manage their business by themselves. This is not the case today. People have become busy and they can no longer concentrate on the businesses. This makes them lose control with time and as a result, such businesses may end up collapsing or being taken over by their competitors who may work in collaboration with their employees to achieve this. In order to change this and put an end to this, many business owners are finding it easier to delegate their responsibilities to competitively selected and recruited managers who will oversee the day to day running of such businesses. This ensures success as the managers will always be answerable to the business owners. This is very important as the owners will retain their control and grip on the business. Chances of the business collapsing or being taken over by competitors will reduce considerably.
In a wedding photography business, this separation is no different. The business owners should have employees who will be assisting them when they sit back in the office and wait for potential clients. This is very important since there will be no cases where a client will walk in and find the office closed as a result of employee being in the field for work. There will be continuous attendance of these clients and as a consequence, many people will flock to the business as clients cherish service and feedback. There is a need for the customer service desk which will ensure that the business is running on a full time bases. In addition, such a desk will offer important information to the clients on the quality and prices of different wedding photos that the business is offering considering that some customers will always insist on seeing a sample of the photos before they can agree to enter into a contract with the business entity.
The customer care desk should also go ahead and give the qualifications and experience of the Melbourne wedding photographer. This will include details of which events such photographers have covered and the resultant photos. This is very important since it will form a source of attraction at the end of the day. Quality will always take center stage in any business activity. If the business is offering high quality services, then its chances of getting clients on a daily basis are very high.
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